How to serve your customers (if you hate them)
BuffaloGeek recently made a vehicle purchase at Joe Cecconi Chrysler, and the resulting transaction with Joe Cecconi Chrysler did not go well. It seems that the people at Joe Cecconi Chrysler consider customer service to have ended as soon as the vehicle is off the lot, and that any attempt by a customer to procure more service from Joe Cecconi Chrysler constitutes attempted theft of services or something similar. It appears that lying and refusing to talk to customers is the way things are done at Joe Cecconi Chrysler, which is a shame. It’s not like there are lots ofDown the rabbit hole….


